Terms & Conditions

Terms of Service for Blimey Box Luxury Gift Hampers

Last updated: 30 December 2025

Introduction & Acceptance

Welcome to Blimey Box. These Terms and Conditions ("Terms", "Terms of Service") govern your use of our website and the purchase of our luxury British gift hampers operated by Blimey Box Ltd ("us", "we", or "our").

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.

Important: Please read these Terms carefully before using our service. By placing an order, you acknowledge that you have read, understood, and agree to be bound by these Terms.

Company Information

Legal Entity

Blimey Box Ltd

Company Registration: 12345678

VAT Number: GB123456789

Registered in England & Wales

Contact Details

123 Luxury Lane

London, SW1A 1AA

United Kingdom

Use of Our Service

Eligibility

  • You must be at least 18 years old to use our service
  • You must provide accurate and complete information when placing orders
  • You are responsible for maintaining the confidentiality of your account
  • You must not use our service for any illegal or unauthorized purpose

Prohibited Uses

You may not use our service to:

  • Violate any applicable laws or regulations
  • Transmit any harmful or malicious code
  • Attempt to gain unauthorized access to our systems
  • Impersonate any person or entity
  • Engage in any form of harassment or abuse
  • Submit false or misleading information

Products & Orders

Product Information

  • We strive to display products as accurately as possible
  • Colors and appearance may vary slightly from images due to monitor settings
  • Product descriptions are provided for information purposes
  • We reserve the right to modify products and descriptions without notice
  • All hampers contain age-restricted items (alcohol) and require adult signature on delivery

Pricing & Payment

Pricing
  • All prices are shown in British Pounds (GBP) including VAT at 20%
  • Prices may change without notice but will not affect confirmed orders
  • Additional charges may apply for special delivery requests
Payment
  • Payment is processed securely through Stripe at the time of order
  • We accept all major credit and debit cards
  • Payment must be completed for order confirmation
  • We do not store your card details on our systems

Order Process

1
Order Placement

Add items to cart and complete checkout

2
Order Confirmation

Receive email confirmation within 24 hours

3
Preparation

Hampers are carefully prepared and packaged

4
Dispatch

Hamper dispatched with tracking information

Delivery & Risk Transfer

Delivery Terms

Standard Delivery
  • Free for orders over £50 within mainland UK
  • £5.99 charge for orders under £50
  • Typically 3-5 working days from dispatch
  • Requires adult signature (18+) due to alcohol content
Special Delivery Areas
  • Scottish Highlands, Northern Ireland, Isle of Wight: Additional charges may apply
  • Channel Islands, Isle of Man: Please contact us for delivery options
  • International delivery: Currently not available

Risk & Title Transfer

Risk in the goods passes to you when the goods are delivered to the delivery address. Title and ownership of goods pass to you on payment of the full price for the goods.

Important: If you are not available to receive delivery, our courier will leave a card with instructions. Failure to collect within the specified timeframe may result in return charges.

Alcohol Policy

Age Verification Required

  • You must be 18 or over to purchase products containing alcohol
  • Adult signature (18+) required on delivery for all hampers
  • We reserve the right to refuse delivery if age cannot be verified
  • Delivery personnel will check ID if the recipient appears under 25
  • If delivery cannot be completed due to age verification issues, return charges apply

By purchasing our hampers, you confirm that you are at least 18 years old and that the delivery address is suitable for receiving alcohol products.

Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of Blimey Box Ltd and its licensors.

Our Rights
  • All website content, images, logos, and trademarks
  • Product descriptions and photography
  • Website design and functionality
  • Business processes and methodologies
Your Rights
  • Limited license to use our website for personal shopping
  • Right to share product pages for gift recommendations
  • Permission to post honest reviews of purchased products

Prohibited: You may not reproduce, distribute, modify, or create derivative works from our content without written permission.

Warranties & Disclaimers

Our Warranties

  • Products will match their descriptions in all material respects
  • All food items will be within their use-by dates when delivered
  • Hampers will be carefully packaged to prevent damage in transit
  • We will comply with all applicable UK consumer protection laws

Limitations

The service is provided "as is" and "as available" basis.

  • We do not warrant that the service will be uninterrupted or error-free
  • Product availability may change without notice
  • We are not liable for delays caused by courier services or weather
  • Seasonal variations in product contents may occur

Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall Blimey Box Ltd be liable for any indirect, incidental, special, consequential, or punitive damages.

Maximum Liability

Our total liability for any claim shall not exceed the amount you paid for the specific product that is the subject of the claim.

Consumer Rights

Nothing in these terms affects your statutory rights as a consumer under UK law, including rights under the Consumer Rights Act 2015.

Termination

We may terminate or suspend your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Grounds for Termination

  • Violation of these Terms and Conditions
  • Fraudulent or unauthorized use of payment methods
  • Abusive behavior toward our staff or other customers
  • Systematic abuse of our return/refund policies

Upon termination, your right to use the Service will end immediately, but these Terms will remain in effect regarding past transactions and any disputes.

Governing Law & Dispute Resolution

Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.

Dispute Resolution
  • First attempt: Contact our customer service team
  • Alternative dispute resolution through authorized consumer bodies
  • Court proceedings in the courts of England and Wales
  • Online dispute resolution platform for EU consumers (if applicable)

Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect.

How We'll Notify You

  • Email notification to registered customers
  • Prominent notice on our website
  • Updated "Last modified" date on this page
  • For significant changes, explicit consent may be required

Your continued use of the Service after we post any modifications constitutes acceptance of those changes.

Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Customer Service

📧 support@blimeybox.com

🕒 Mon-Fri: 9AM-5PM GMT

Legal Department

📧 legal@blimeybox.com

📍 123 Luxury Lane

London, SW1A 1AA, UK

These terms are effective as of the date last updated above and supersede all previous versions.